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The secret of [ comedy / ignition / PR ] is …

September 20, 2011 By: Robert Zarywacz Category: Public Relations

Before we end that sentence, let’s think about this unusual combination of topics.

If we stretched our imaginations – really stretched them – I suppose these days a problem with a car engine’s ignition could create a comic scene, as in silent movies when the motorist’s head emerged from under the bonnet covered in soot and grime, which could end up on YouTube and create PR exposure.

Yes? No? OK.

If an engine’s ignition is not properly set, the car won’t start.

If a joke isn’t set up properly, the punchline won’t be funny.

If a press release is sent to media contacts after the deadline, it won’t achieve any PR exposure.

In all cases, the secret is . . .

. . . wait for it . . .

. . . timing.

You’ll notice we don’t have a humour blog category. You’ll be relieved to know we’re not planning one either.

What happens when you don’t proofread?

July 25, 2011 By: Robert Zarywacz Category: Proofreading

Publishing and marketing move at such a speed that often there’s no time for proofreading.

Even if you don’t worry about commas in the right place or correct use of apostrophes, proofreading ensures that basic information is correct.

This is what happened in several cases where text was not proofread properly:

  1. Editorial staff accidentally mistyped a contact phone number for an event listing so that a private individual was annoyed by nuisance phone calls and the event organiser lost customers.
  2. Marketing staff at a theatre provided incorrect performance dates for a newspaper events guide so readers could have missed out on seeing a production.
  3. A PR agency included the logo of its client in a press release but never referred to it in the text, instead mentioning the parent company. The confusion required research into the relationship between the company and its parent to make sense of the press release.

Getting basic information right is essential. Proofreading often highlights simple but important errors. It also highlights confusion or unclear meaning where the reader has no idea what the writer is trying to say.

How much do errors and confusion cost businesses in lost customers or sales? Is it worth building time for proofreading into production schedules?

A love hate relationship

July 21, 2011 By: Robert Zarywacz Category: Marketing

Love is in the air.

And all the time I seem to be exhorted to love this and love that. I must love parks or love my heart or cycling or fish or [pluck any word out of the air].

Some people in marketing must have fallen for the love concept big time.

I haven’t.

I like raspberries. I grow raspberries. I like picking and eating plump, juicy raspberries. I like making raspberry jam and raspberry sponges. I don’t love them though.

Nor do I love cars, confectionery, gadgets, television programmes, web sites, power tools or [insert randomly generated name of object].

I love those dear to me: my wife, my family and special people in my life.

This lazy marketing concept debases real love.

Does my wife really want to be placed on the same level as a manufactured dessert or a mass produced garment in a high street store?

Please stop it.

And now I’m going to make sure I don’t say I love this or that so that each time I do use this special word it conveys my full meaning.



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